Philippines Call Center
2013-02-05
Call Center
| The Philippines | Tel：00+80086100999 Business Hour: 08:30-18:00 Monday to Sunday |
| Hong Kong | Tel：001/006+80086100999 Business Hour: 08:30-18:00 Monday to Sunday |
| Singapore | Tel：001+80086100999 Business Hour: 08:30-18:00 Monday to Sunday |
| Australia | Tel：0011+80086100999 Business Hour: 10:30-20:00 Monday to Sunday |
| Americas | Tel: +1-800-882-8122 Fax: +1-310-322-1133 Business Hours (Pacific Time): 06:00-21:00 Monday - Friday 07:30-16:00 Saturday, Sunday and public holidays |
| China | +86-95583 +86-10-59281588 |
| Europe (except Russia) |
Tel: 00-800-86-100-999 (For fixed-line phone call only) Fax: 0049-52-418-089-888 Business Hours 8:00-21:00 From 18:00 - 21:00 hour, only English and Chinese languages are available Monday to Friday Services: ticket reservation and selling, website support, after-sale services, flight information inquiry |
| Europe (Russia only) |
Tel: 810-800-86-100-999 Fax: 0049-52-418-089-888 Business Hours 9:00-21:00 From 19:00 - 21:00 hour, only English and Chinese languages are available Monday to Friday Services: ticket reservation and selling, website support, after-sale services, flight information inquiry |
| Japan | Japanese Call Center 010-800-86-100-999 (toll free) Service hours : 09:00 ~ 18:00(Japan local time) Available 24/7 *If you are calling from Japan (landline, mobile), add the code of your telecom carrier before the phone number 011(KKDI)-0033(NTT)-0041/0061(soft bank) *If you are calling from China, we accept calls only from landline phones with international calling capability 00-800-86-100-999 *Service is also available in Chinese and English * You can use credit cards (VISA, MASTERCARD, JCB, DINERS, and AMERICAN EXPRESS) Call center in Japan 0120-474-999 (toll free) Service hours : 9:30 ~ 17:30, Monday through Friday TEL:03-5251-0711 (See here if you are calling from outside Japan or on a mobile phone). FAX:03-3501-1801 Call center in China +86-10-95583 (Reservations, Air tickets, etc.) *Select No. 4 for Japanese Dial 95583 if you are calling from China *We accept calls only from landline phones Service hours : Available 24/7 Around-the-clock support (Service in Japanese is available from 9:00 a.m. to 6:00 p.m. -Japan local time) |
| Korea | Toll free number for call center 1) If you are calling from Korea, please press 001-80086-100-999 and then press 1 for Korean (toll free service) 2) If you are calling from China, please press 95583 and then press 5 for Korean ( payable service) Business Hours: Every day from 09: 00 a .m. through 6:00 p.m. (Based on Korean time, all year-round) Telephone number of all reservation dept. of Air China Seoul, Pusan and TaeGu branch in Korea area are no change and served as usual (Monday through Friday). |
