Home > Travel information > Passenger services > Check-in

General Regulations

Whether you have an electronic ticket or paper ticket, passengers should arrive at the airport within the required time limit. Please bring your valid passport, necessary visas and other valid travel documents that you used during the purchase of your ticket. Be sure to complete all check-in and exit requirements in advance.

If the flight is delayed or cancelled due to an aircraft repair, aircraft change, business or crew issue, Air China will provide food and accommodation to passengers. If the flight is delayed or cancelled due to weather conditions, emergencies, air traffic control, security inspections and passenger issues, Air China will assist passengers with finding food and accommodations but this is at the passenger¡¯s cost.

Check-in Procedures

For flights originating in Beijing: All of Air China¡¯s Domestic and International flights operate out of T3. Check-in counters for Air China flights will close 30 minutes before departure for domestic flights and 60 minutes before departure for international and regional flights. Boarding gates for all flights will close 10 minutes before departure. Customers connecting between Terminal 3 and Terminal 1 or 2, should plan for a minimum connecting time of 2-3 hours depending on the flight.

Travel Documents

For international flights, passengers will need to show a valid passport, necessary visas and other travel documents that you used during the purchase of your ticket. Please be sure that these documents are in your carry-on baggage and not packed in your checked luggage.

It may take a long time to complete formalities such as customs, immigration, and quarantine, so we suggest you arrive at the airport within a sufficient timeframe. There are special regulations concerning the validity period of your passport, so please check these matters at the local business department or related embassies and consulates.

In order to promptly complete entry procedures when you get off the plane, please clearly fill in the Entry Registration Card and Customs Application in advance. Once you arrive at your destination, you will submit your passport along with the Entry Registration Card to the immigration official to be checked. After the immigration inspection is complete, proceed to customs where you will submit your Customs Application to a customs official.